Global Maestro

We pride ourselves in providing systems that are efficient, reliable and tailored to your specific needs.

Our primary focus is in the provision of data and telecommunication services to our clients. Our experience and innovative style allows us to develop solutions and provide leading edge service to our clients.

Internet access

Fibre is Symmetrical

Low Contention Ratio

Superior Fibre Network

Single Point of Contact

Services

It has been Global Maestro Communications enduring mission to offer visible business value to clients and not just focus on technology. We offer a combination of strategic business expertise with deep capabilities in technology and infrastructure management to enable clients to scale their operations rapidly to accommodate emerging business challenges. Our core services are the following:

• Hardware Supply and Maintenance

• Managed Infrastructure Support

• Software Maintenance

Hardware Maintenance

Global Maestro Communications is committed to not just providing quality hardware but also providing maintenance services to clients across the globe. With Global Maestro Communications you can rest assured that the upkeep of your hardware is in right hands. Our hardware maintenance service offering includes the following features:

• Support centre with well-defined SLAs and performance quality indicators

• Well established notification and escalation protocols

• Technically qualified and experienced support engineers

• Established processes and practices for preventive maintenance

• A well-defined inventory and back-up mechanism

Our support engineers are well versed with most of the topline hardware components, including:

• PBX

• Access Control.

• Security Systems/ Cameras

• Network infrastructure

• Servers and Desktops

Infrastructure Support

Coupled with hardware maintenance, we managed infrastructure support services offer the best combination of dependability, precision, and value for money. Our network engineers offer years of experience in network and infrastructure architecture, design, and implementation. We also offers the ability to study your existing infrastructure and business goals to arrive at a dependable vision of your future infrastructure needs, enabling you to plan and prepare in advance for the infrastructure requirements that lie ahead.

Under the umbrella of Managed Infrastructure Support offering, Global Maestro Communications offers the following capabilities:

• Application / service / system monitoring

• Application maintenance

• Capacity Management Consulting and Support

• Level-0, Level-1, and Level-2 Support

• Network Engineering and Monitoring

• Environment Management

• PBX Support

Software Maintenance

Global Maestro Communications offers the following core software maintenance services:

• Telephone Management

• Microsoft Desktop

• In-house Application development and support